Help

Gift Card

  • How do they work?

    On this website you can purchase a Gift Card for someone else. The cards are available in different values: to purchase one, add it to your cart and fill the form with the recipient name and email (and a message from you, if you want) before paying your order.
    You can purchase one Gift Card at a time, for example if you want to purchase two different cards (same or different values), you have to make two different orders.
    Shipping is free for all the cards, since no package is delivered: the Gift Card recipient gets an email when you purchase the card, with a coupon code to be used when shopping on our website. Please remember to double check the recipient email when filling out the form!
    All Gift Cards can be used for online shopping on our website, in one order, once. Cards are valid within 60 days upon purchase.
    Happy gifting with Aleeza! 🙂

Payments

  • How about payments?

    We accept online payments through PayPal.
    You can subscribe to our website and choose PayPal to pay, or use your PayPal account if you already have one.
    You can also connect your credit card to your PayPal account, for more info please visit the PayPal website.

Returns

  • How can I return an order?

    Returns
    You can return one or more products purchased on our online website within 5 working days from the date of arrival of your order.
    Please check that the products are in the same conditions in which you received them, complete with their tags. Prepare the package and seal it properly.
    Aleeza reserves the right to refuse returns communicated or sent back late or for products that are not in the same condition in which you received them.

    To make the return you must send an email to sales@aleeza.it communicating the following information:

    Your Name and Surname
    Phone number
    Order number
    Your complete address where to send our courier for the return
    Reasons for return

    We will then send a courier to your address, and once we receive the item (if in good condition), we will refund to your PayPal account or on your Credit Card.
    We will refund the total amount of your purchase minus the shipping costs.

    For online orders collected in one of our shops in Rome, please consult the Italian section of this FAQ, under “Resi”.

    Replacements
    If you want to replace your product with another article in our online shop, you have to follow the procedure for the return and then order another product from the site. The shipping cost of the new product purchased will be your responsibility.

Shipping

  • How does shipping work?

    We ship to Europe with a courier.
    Orders are normally shipped within 1/2 working days, in some cases it can take 3/4 working days.

    Delivery in Europe takes on average 1/2 working days.

    Shipping costs for Europe is 18 euros.
    Shipping is free for orders equal to or greater than 130 euro.

Size Guide

  • How do I know my size?

    WOMEN
    Please check the following table, where ALEEZA are our sizes, ITA are the italian sizes, EU are the european sizes, and the measures in centimetres for chest, waist and hips.

    ALEEZA

    ITA

    CHEST

    WAIST

    HIPS

    EU

    XS

    38

    80,5

    62,5

    86,5

    34

    S

    40-42

    83-88

    65-70

    89-94

    36-38

    M

    42-44

    88-93

    70-75

    94-99

    38-40

    L

    46

    98

    80

    104

    42

    XL

    48

    103

    85

    109

    44

    S/M

    40-44

    83-93

    65-75

    89-99

    36-40

    L/XL

    46-48

    98-103

    80-85

    104-109

    42-44


    MEN
    Please check the following table, where ALEEZA are our sizes, ITA are the italian sizes, and the measures in centimetres for chest circumnference.

    ALEEZA

    ITA

    CHEST

    S

    46

    91-96

    M

    48

    96-101

    L

    50

    101-106

    XL

    52

    106-111

    XXL

    54

    111-116

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